Once you have completed the process of uploading products onto your store profile, your product status will appear as 'Pending Approval'. The Buy Aussie Now team will check each product individually to ensure your product meets the requirements of Australian Made, and has been correctly loaded with the right price, image, format, category and attribute sets.
Products will be approved within 5-7 business days of being uploaded. Once approved, you will be notified via email and your products will be live on the marketplace within the 2 hours following. If your product has not been approved in this timeframe, please see the following reasons that may be preventing your products from being approved.
If you believe your products meet all the requirements and have not been approved in the set timeframe, please contact email@example.com for further information.
Why haven't my products been approved yet?
There are several reasons why your product may not have been approved. Please check your products have the following:
- Products cannot be approved if they do not have an image.
- Ensure there is not text over the image of your product.
- Ensure that the image is not too small (must fill and fit within the margins), blurry or unclear.
- Inappropriate images.
- Includes external links.
- Includes inappropriate language.
- Includes direct contact details.
- Not Australian Made. All products listed on Buy Aussie Now must be BOTH manufactured in Australia and owned by an Australian company.
- Custom product. The Buy Aussie Now marketplace does not yet support customised products.
- Subscription products. The Buy Aussie Now marketplace does not yet support subscription products.
- Offering a service. Buy Aussie Now is a product only based marketplace.
- Not listed in the relevant category. Please check that all products are listed under the correct category, as this is where the product will appear on the marketplace.
- The product does not have a price listed. Products are unable to be approved if the price is listed as $0.00.